1.1. Online Store – this online store operating on the website www.yellowenergy.lt.
1.2. Seller – UAB “Yellow Energy LT”, legal entity code 302910198, VAT payer code LT100007259317, correspondence address: Priemiesčio g. 25, Kaunas.
1.3. Buyer – a person who orders or purchases goods in the Online Store.
1.4. Personal Data – the Buyer’s personal data voluntarily provided by the Buyer when registering and/or ordering goods in the Online Store. Personal data also includes the Buyer’s purchase history, insofar as such data is stored in compliance with the requirements of the laws of the Republic of Lithuania.
1.5. Rules – these purchase rules of the Online Store www.yellowenergy.lt. These Rules define the mutual rights, obligations, and liabilities of the Buyer purchasing goods from www.yellowenergy.lt and the Seller.
2.1. These Rules constitute a binding legal document for the Parties and define the rights, obligations, and liabilities of the Buyer and the Seller when purchasing goods in the Online Store. By placing an order, the Buyer enters into a purchase agreement under these Rules.
2.2. The Seller reserves the right to amend, modify, or supplement these Rules at any time in accordance with applicable legal requirements. The Rules valid at the time of placing an order shall apply; therefore, the Buyer is advised to review the Rules before each purchase.
2.3. The Buyer may not place an order in the Online Store without familiarizing themselves with and agreeing to these Rules. The Seller shall not be liable if the Buyer has failed to review the Rules, in whole or in part, despite having the opportunity to do so.
2.4. The Seller confirms responsibility for the sale and proper delivery of goods ordered in the Online Store, the quality of goods, compliance with return conditions, and fulfillment of other rights and obligations stipulated by applicable law.
3.1. The Buyer may order goods in the Online Store:
3.1.1. by registering in the Online Store and providing the required registration details;
3.1.2. without registration.
3.2. When ordering goods, the Buyer must provide personal data necessary for proper order fulfillment: first name, last name, delivery address, phone number, and email address.
3.3. By confirming these Rules, the Buyer agrees that the personal data specified in Clause 3.2 shall be processed for order fulfillment, delivery, and accounting purposes. Delivery data shall be provided to delivery service providers solely for contract execution. Marketing communications shall be sent only with the Buyer’s separate consent. Further details are provided in the Privacy Policy.
3.4. The Buyer agrees that informational messages related to order fulfillment may be sent to the provided email address and phone number.
3.5. The Buyer undertakes to keep login credentials confidential.
3.6. The Buyer is responsible for ensuring the accuracy and completeness of the provided data. The Seller shall not be liable for damages resulting from inaccurate or incomplete data. If third-party personal data is provided, the Buyer assumes full responsibility for its lawful use.
3.7. The Buyer may modify, update, or request deletion of their account at any time.
4.1. The right to purchase goods is granted to:
legally capable adults;
minors aged 14–18 with parental or guardian consent, unless they independently manage their income;
legal entities;
authorized representatives of the above.
4.2. The Seller may restrict access to the Online Store or delete a Buyer’s account without prior notice if these Rules or applicable laws are violated.
4.3. A purchase agreement is deemed concluded when the Buyer receives an order confirmation email. The order details become an integral part of the contract.
4.4. Goods are considered ordered once the Buyer receives confirmation that order processing has begun.
4.5. All purchase agreements are stored electronically in accordance with Lithuanian law.
4.6. The place of contract conclusion is the Republic of Lithuania.
5.1. Purchases may be made 24/7.
5.2. Prices are indicated in euros, including VAT.
5.3. Delivery fees are specified at checkout and apply to the entire order.
5.4. Payment methods include:
5.4.1. electronic banking payment;
5.4.2. bank transfer.
5.5. Order processing begins only after payment is received.
6.1. The Buyer must provide an accurate delivery address.
6.2. The Buyer must ensure availability at the agreed delivery time. Failure to accept delivery may result in contract termination.
6.3. Delivery times are preliminary and may vary due to circumstances beyond the Seller’s control.
6.4. The Seller shall not be liable for delivery delays not attributable to its fault.
6.5. The Buyer must immediately notify the Seller of damaged packaging or incorrect delivery.
6.6. Acceptance of goods without remarks constitutes confirmation of proper delivery.
7.1. Product specifications are provided in product descriptions.
7.2. The Seller is not responsible for discrepancies caused by display characteristics.
7.3. Products may have expiration dates indicated on packaging.
7.4. Expired products shall be replaced or refunded.
8.1. The Seller provides goods of appropriate quality.
8.2. Product quality must be verified upon delivery.
8.3. Acceptance without remarks confirms compliance.
8.4. Returns are governed by Lithuanian retail trade regulations and civil law.
8.5. Certain goods are not subject to withdrawal rights.
8.6. Defective goods are replaced or refunded in accordance with the Rules.
8.7. Returns may be made via post or courier.
8.8. Refunds are issued within 14 days.
8.9. Delivery costs may be deducted from refunds where applicable.
9.1. The Buyer is responsible for the accuracy of provided data.
9.2. The Buyer is responsible for actions performed using the Online Store.
9.3. The Buyer is responsible for safeguarding login credentials.
9.4. The Seller is not liable for losses caused by the Buyer’s failure to review these Rules.
9.5. The Seller is not responsible for third-party websites linked from the Online Store.
9.6. The liable Party shall compensate direct damages.
10.1. The Seller may organize promotions.
10.2. Promotion terms may be changed or canceled without notice.
10.3. Order-related notifications are sent using the Buyer’s provided contact details.
10.4. Marketing communications require Buyer consent.
10.5. The Seller is not liable for communication delivery failures beyond its control.
11.1. The Online Store uses cookies to ensure functionality and improve user experience, as described in the Privacy Policy.
12.1. These Rules are governed by the laws of the Republic of Lithuania.
12.2. Matters not regulated herein are governed by Lithuanian law.
12.3. Disputes shall be resolved through negotiations or in accordance with Lithuanian law. Consumers may contact the State Consumer Rights Protection Authority or use the Online Dispute Resolution platform.
